The more we hear from clients in the manufacturing space, the more they tell us that they need something to make employee management easier. Most feel like administrators instead of managers, with hefty amounts of time devoted to schedule adherence, adjustments, and other tactical issues. Companies like Kronos, Schedulesoft, and Invision Software are bringing innovative solutions to the marketplace. Are people ready to buy into their offerings? Many of the companies providing solutions are often seen as tactical - time and attendance firms - and even if they have the right solutions, potential buyers are struggling to justify the purchase. This is interesting considering the Call Center industry can't live without WFM or WFO software and it is understood that these applications will be used.
Is the manufacturing sector missing the boat? Time will tell.